Introducing HUB (Helping Understand Benefits), a first-of-its-kind centralized eligibility solution!

This innovative social impact technology helps governments and nonprofits connect families with all the benefits, programs, and services they're eligible for.

Centralized Eligibility Screener (HUB)

Centralized Eligibility Screener (HUB)

Raise awareness and improve participation rates in state and local services and assistance programs with an easy and equitable eligibility wizard.

Reduce barriers to entry for families

With our Helping Understand Benefits (HUB) solution, state agencies and municipal governments can support families in need with a unique, modern experience designed to raise the visibility of all programs, services, and supports they may be eligible for.

User-friendly eligibility wizard for families

Families respond to a series of questions written in clear, conversational language. Mobile-first design ensures a consistent, seamless experience regardless of device.

Improve participation rates and provide full transparency

Families see all services, programs, and benefits they are and are not eligible for in one place, including: a high-level overview of the program, links to more information, and all the criteria used to determine eligibility.

Use data insights to inform policy and outreach

Administrators see quantitative analytics on which programs are most popular, how often families are meeting eligibility criteria, and whether additional community outreach is needed.

Details & features

One-stop shop

A single destination for families to check their eligibility, learn about what programs are available to them, obtain more information, and even manage their applications.

Equity and accessibility

No login or account creation is required to complete the screener. Translations are available in 180+ languages. The family experience meets Web Content Accessibility Guidelines.

White-labeled and configurable

Make HUB your own with customizable branding, including color palettes and logos. Includes easy configuration options for eligibility requirements, programs, landing pages, and more. 

Integrated applications

Integrate with other BridgeCare products or third-party systems to provide a seamless flow from eligibility to application. Reduce attrition in the steps between eligibility and enrollment.

Reduce administrative burden

Lighten your workload and remove barriers to entry by empowering families with more self-service options. Spend less time explaining programs and more time improving participation rates.

Advanced reporting and analytics

See which programs are most popular and which could use stronger marketing. Report on how HUB is being used, who's using, where they're accessing it from, and the impact it's having.

See HUB in action

Click the article below to read the launch announcement and watch a walkthrough video of a real-life HUB implementation

Related solutions

Other BridgeCare solutions that are often used alongside HUB

Child Care Resource & Referral (CCR&R)
Make, track, and report referrals for child care and related resources
Modules included:
Family Search
Provider Management
Case Management
Reporting & Analytics
Messaging
Learn more
Pre-K Program Administration
Manage state and local Pre-K program all in one system
Modules included:
Case Management
Family Search
Messaging
Monitoring & Assessments
Payments
Provider Management
Reporting & Analytics
Time & Attendance
Learn more
Coordinated Eligibility & Enrollment
Families can search and apply for multiple sources of funding at once
Modules included:
Applications & Enrollment
Family Search
Provider Management
Case Management
Reporting & Analytics
Messaging
Learn more

Want to learn more? Talk to one of our ECE specialists.

We are eager to learn about your community and design a solution that meets your needs. Let’s jump in!

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